Additional Services and Support
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Overnight Stay
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Arrangements can be made for visitors to stay overnight in the service users room if requested.
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Residents and Relatives Forum
Residents and Relative’s Forums are held on a regular basis in the home. Notices showing times and dates will be posted in the information folder held on each floor.
In addition questionnaires and external audits are carried out on a regular basis.
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Personal Shopping
Clothing parties can be arranged in the home twice a year based on winter and summer clothing requirements. Should you require assistance with purchasing any item of clothing or other items for personal use please contact the manager who will arrange for assistance.
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Mobile Shop
The home keeps a small supply of confectionery, drinks and men's & ladies toiletries, this is kept at the reception and is available at any time. The mobile shop can be taken into residents rooms if they are not able to visit reception.
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Counselling
A trained counsellor can be available to any visitor, although this may need to
be arranged through the Manager.
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​Visiting
The home has an open visiting policy, which means that relatives and friends are welcome at all times. Please sign the visitor’s book kept on the reception desk when entering and leaving the building. Also, please see a member of staff before visiting a resident, this allows us to ensure that visits do not disturb any treatments that the resident requires and also ensures compliance with the fire procedure should an evacuation take place during their visit.
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Religious and Political Beliefs
We shall be pleases to assist residents and their families to maintain religious or political requirements.
Belmont View recognises the beliefs of individual residents and will help organise attendance at a religious service internally or externally.
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BJP Home Support
Not quite ready for a move into a care home?
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BJP Home Support, our sister company, is part of our long established,
family owned care business.
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We offer a full range of support and care services for you and your family to help you to continue to live in your own home and maintain your own independence.
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We are fully regulated by the Care Quality Commission (CQC), which ensures we provide safe and high-quality care. Our trained personal assistants are on hand to support you and add quality to your life by enabling you to continue to live in your home and have access to your local community.
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All BJP staff are solely employed by us and we will work with you to formulate a personalised support plan based upon your self-assessment and where appropriate alongside a Social Services Care Needs Assessment.
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Our support can range from short calls of just 30 minutes per week on days to suit you or up to 24-hour care. Please visit our website at www.bjphomesupport.co.uk or call us on 01287 633380 for further information.
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